Policy and Privacy

Nano Soma Italia guarantees the utmost attention to the security and confidentiality of customer data. Information relating to you, your orders, and your purchases will remain strictly confidential and stored in a secure location and will not be disclosed or sold to other companies under any circumstances. The data you enter during registration will be used solely to process your order. Our customer service team is always available to help you verify, modify, or delete your data.

Collection, processing and use of personal data on the websites of Nano Soma Italia, owned by Aljaz Vavpetic

(1) Each time a user accesses a Nano Soma Italia website, data is recorded in a log file. The following data is temporarily recorded:

– Date and time of the request
– IP address or DNS name of the requesting computer
– Requested page (URL)
– HTTP response code
– Client operating system and version
– Browser and version

(2) In order to process your order and deliver it correctly, we collect the following personal data at the time of payment:

– First and last name
– Address
– Email address
– Telephone number

We are not responsible for the validity of the data entered by the user.

(3) Your email address is collected when you sign up for our newsletter, either by using a form on the website, requesting a free consultation, or by opting in when placing an order. With your consent, we use your email to send you our informative content and to inform you of any upcoming promotions. The service we use for email marketing (and share your email address with) is Aweber.

AWeber Communications

1100 Manor Drive Chalfont, PA 18914, USA

We will never sell your information to third parties. You can unsubscribe at any time using the link provided in each email or by contacting us.

(4) We do not store or see any credit card data. The entire transaction takes place on the bank's server, so we do not receive any information about your credit card other than the notification of a successful transaction.

(5) To use the Nano Soma Italia websites, it may be necessary for Nano Soma Italia servers to set cookies. These cookies are used for the technical administration of the website. Each visitor can configure their browser to refuse cookies. In this case, no data will be saved on the visitor's computer. It is possible that not all website functions can be used to their full extent when cookies are disabled. Learn more about the cookies used on our website here.

(6) The Nano Soma Italia website is divided into open and closed areas. The closed area serves partly to fulfill the contract between the customer and Nano Soma Italia and is only accessible after logging in with an individual username and password.

Among other features, the open area offers a contact form and a shopping cart system. The personal data entered in the contact form, such as name, street address, zip code, location, etc., are required to process your request and will not be shared with third parties. The personal data entered at checkout is used to process and deliver your order. It will be shared with the order fulfillment services we use for delivery purposes.

Services used to process and deliver your order:

WAREHOUSE
Fully doo
Podsvetija 22
1351 Brezovica

GLS, Trieste branch
Via Edgardo Morpurgo, 2
34147
Trieste (TS)
DHL

Deutsche Post AG
Charles-de-Gaulle-Straße 20
53113 Bonn

(7) The data stored by (1) are analyzed anonymously for statistical purposes. Statistical reports are used to evaluate the use of the Nano Soma Italia websites. In particular, the order in which pages are visited and the path between pages are shown. This is intended to give Nano Soma Italia an indication of how to improve the usability of the website.

Security standards you can trust

To transfer personal data, Nano Soma Italia uses the Secure Sockets Layer (SSL) security protocol with 128-bit encryption. This technology offers the highest possible security and is also used by all major high street banks to protect online banking details. All payment methods offered by us are fully protected by these security standards. You will be able to identify that the website is using encrypted data transmission by the closed padlock symbol visible at the bottom of the page in the browser bar.

In some cases, to protect data submitted via Internet forms on this site, we use the reCAPTCHA service provided by Google Inc. This is primarily used to distinguish whether the data was entered by a user or by a machine or automated process (a 'bot') for illegal purposes. This service includes sending the IP address and any other data required by Google for the Google ReCaptcha service. Data collection is subject to Google's (Google Inc.) data protectionorme . For more information, see Google's Privacyorme .

Safer shopping with Nano Soma Italia

Specifically, our security guarantee is as follows: Our software, which uses Secure Socket Layer (SSL) as standard, encrypts your personal information such as your name, address, bank account number, and credit card number every time you place an order. SSL is supported by most browsers and ensures that your data reaches our server in a code that is unreadable to unauthorized persons. If you experience any misuse while making a purchase on our website, please contact us, your bank, or your credit card company.

Viewing your personal data

You can view or change your personal information at any time in the "My Account" section of the website by logging in with your email address and password. If you've forgotten your password, simply click the "Forgot your password?" link on the login page, then enter your registered email address in the form and we'll send you a replacement password. If a third party attempts to access your data, this process is secure, as the new password will only be sent to your personal email address.

Duration of data storage

Your personal data will be retained only for as long as necessary to provide our services. Sometimes, longer-term data retention may be required for legal reasons.

Your access and deletion rights

You have the right to request free written disclosure of any personal information Nano Soma Italia has stored about you. Upon notification of any necessary corrections, blocking, or deletion, we will make such changes immediately based on the information provided, if permitted by law. You may revoke your consent to the use of your personal data at any time, effective for the future. For questions regarding data protection and the exercise of your rights, please contact us using our contact form.